Refund and Returns Policy

Overview

We will accept a return for any reason, and will refund any return that is still in a saleable condition.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Contact us to tell us you are returning an item, then package it up and send it to:

Sober Check Ltd
10 Griffin Road
Maungaturoto, 0583
Northland

Refunds

Once your return is received and inspected, we will contact you to discuss.

If it turns out the item is resellable, then your refund will be processed.

Shipping returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at support@sobercheck.co.nz for questions related to refunds and returns.